1.       Booking Confirmation:

To confirm a booking, clients are required to make a non-refundable deposit, the amount of which will be specified during the booking process.

2.       Payment Methods:

SS Global Tours accepts payments through various methods, including but not limited to credit/debit cards, bank transfers, and online payment gateways.

3.       Full Payment:

The full payment for the tour and educational services is due before the commencement of the trip or educational program. Failure to make the full payment on time may result in the cancellation of the booking.

4.       Cancellation and Refunds:

In the event of cancellation by the client, the deposit is non-refundable.

Refund policies for cancellations made after full payment will be outlined in the terms and conditions.

5.       Currency:

All transactions are conducted in the currency specified by SS Global Tours, which is BDT. Some university applications may require international currency such as USD, the amount will be converted to BDT according to the date and SS Global Tours reserve the right to maintain the conversion rate.

6.       Payment Security:

SS Global Tours takes all necessary measures to ensure the security of online transactions. However, clients are advised to take precautions on their end, such as using secure networks and keeping personal information confidential.

 

Booking Confirmation:

The booking confirmation provided by SS Global Tours is subject to the client's acceptance of the terms and conditions outlined herein.

Client Responsibilities:

Clients are responsible for providing accurate information during the booking process, including passport details, contact information, and any other relevant details.

Changes and Amendments:

SS Global Tours reserves the right to make changes to the itinerary, accommodation, or other aspects of the tour or educational program. Clients will be notified of any significant changes.

Travel Documents:

It is the client's responsibility to ensure that all necessary travel documents, including visas and passports, are obtained before the trip. SS Global Tours will provide assistance and information but is not responsible for any issues arising from incomplete or incorrect documentation.

Liability:

SS Global Tours is not liable for any loss, injury, or damage to persons or property during the tour or educational program.

Dispute Resolution:

Any disputes arising between SS Global Tours and the client will be resolved through negotiation and, if necessary, legal action in accordance with the laws of the relevant jurisdiction.

             

 

Last Updated: 28 January 2024

 

SS Global Tours is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its protection.

 

Information We Collect:

 

1.       Personal Information:

When you use our website or engage with our services, we may collect personal information such as your name, contact details, address, and other relevant information necessary for providing our services.

2.       Payment Information:

We collect payment information when you make a booking, including credit/debit card details or other payment details. This information is securely processed through trusted payment gateways. 3. Usage Data:

We collect information about your interactions with our website, including pages visited, duration of visits, and other usage data. This helps us improve our website and services.

4. Cookies:

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and provide a better user experience.

 

How We Use Your Information:

1.       Service Delivery:

We use your personal information to provide the services you have requested, including booking tours and educational programs.

2.       Communication:

We may use your contact information to communicate with you about your bookings, updates, and other relevant information.

3.       Marketing:

With your consent, we may use your information for marketing purposes, including newsletters, promotions, and special offers. You can opt-out of marketing communications at any time.

4.       Improvement of Services:

We analyze usage data to improve our website, services, and customer experience.

 

Information Security:

We take appropriate measures to secure your personal information and protect it from unauthorized access, disclosure, alteration, and destruction.

 

Disclosure to Third Parties:

We may share your information with trusted third-party service providers, such as payment processors and travel partners, solely for the purpose of delivering our services.

 

Your Rights:

You have the right to access, correct, or delete your personal information. You may also request information about the purpose of data processing and object to processing for direct marketing purposes.

 

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

 

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [contact@ssglobaltours.com].